Self Op Support Program:
Member Only Resources & Tools
Member Only Resources & Tools
The Self-Operated Support Program is designed to support, encourage, and engage facilities to be self-operated or stay self-operated. The committee develops resources, training materials, guides, documents, and more. The committee also operates the SOS Request program which allows members and non-members to reach out for one-on-one support.
Need help? If you're having an immediate issue, being threatened by a contractor, or just need some support and help check out the SOS Request page to access our team of peers ready to help you.
Primary Resources & Tools
AHF members can access a library of supportive documentation below or through the Searchable Resource Library. The committee works to update and release new documents as often as possible. Resources are broken up item four general categories outlined below (1) Contractor Threats; (2) Financial Resources; (3) Regulatory Resources; (4) Operational Resources.
Contractor Threat Resources
For facilities under threat from a contractor, transitioning to self-op status or needing to prove value.
Responding to a Contractor Threat Template Toolkit
A guide for self-op leaders who perceive a threat for their operation to be outsourced. The toolkit includes a process outline of how to respond to threats, a template for a written response, and a template PPT presentation for your C-Suite.
Contract Management vs. Self-Operated
Food & Nutrition Services
Helps you compare and contrast contracted foodservice operations vs. self-operated.
Making an Informed Decision About Contract Management
AHF Benchmarking Express™
A robust online program offering streamlined reporting, performance indicators, reports, statistics, and trend graphs that drive success. The program is free to AHF’s self-operated acute care and senior dining members.
Self-Op Support Request
If you are a self-operated facility under threat from a Contract company or encountering an urgent issue, we encourage you to reach out to our Self-Operated Support (SOS) Team.
Self-Operated Food Service: Inside Advantage
Self-Operated Healthcare Food and Nutrition Service presents advantages over outsourcing to Food Service Management Companies. Included are a few ways self-operation leads to significant cost savings as well as better positions the organization to meet its highest priorities.
Financial Resources
For operators looking for financial best practices, presentations, tracking templates, and more.
Monthly/Quarterly/Annual Reporting
PowerPoint Template
A editable template that can be used to develop your monthly, quarterly, or annual report to your supervisor/ administrator. Communicating your successes and challenges is critical.
Best Practices in Financial Management
A guide for Food and Nutrition Service (FNS) leaders to implement, maintain and enhance effective financial management at the department level.
Self-Operated Facility Strengths & Weaknesses Evaluation (SWOT)
SWOT tool to determine your facilities strengths and weaknesses.
AHF Benchmarking Express™
A robust online program offering streamlined reporting, performance indicators, reports, statistics, and trend graphs that drive success. The program is free to AHF’s self-operated acute care and senior dining members.
Regulatory Resources
Resources to help operators successfully navigate regulatory inspections.
AHF Regulatory Resource Center
Find written narratives, documents, links, and more to help ensure you and your team are prepared for your next regulatory need.
Daily & Weekly Success Checklist
A quick checklist of critical tasks every self-operated should do daily, or weekly.
Operational Resources
Tools to help improve operational efficiency.
The 7 Standards of FNS
An overview of the seven operational standards as they apply to Food and Nutrition Services including indicators of compliance for use by department managers and directors.
Monthly/Quarterly/Annual Reporting
PowerPoint Template
An editable template that can be used to develop your monthly, quarterly, or annual report to your supervisor /administrator. Communicating your successes and challenges is critical.
Scorecards and Dashboard Templates
Templates to help build monthly scorecards and dashboards for reporting to administrators and success tracking.
Patient Engagement Checklist
Helps you build your engagement plan, including a management schedule.
AHF Benchmarking Express™
A robust online program offering streamlined reporting, performance indicators, reports, statistics, and trend graphs that drive success. The program is free to AHF’s self-operated acute care and senior dining members.
Consultant Partner Assistance Program (CPAP)
When a self-operator needs more advanced assistance, AHF’s SOS Team will pass the individual along for a complimentary conversation with one of our consultant partners. These consultants will provide 60-90 minutes of free support. If the individual needs more support beyond that they can either continue working with the SOS team or decide to work with the consultant for a fee. Either way, AHF will work to get you the support needed to protect your operation.
AHF's Consultant Partners
- Donald Miller & Associates (DM&A)
- Kestgo
- Rippe Associates
- Ruck Shockey Associates (RSA)
